Twinkill
4 years ago
Bug reporting

How often should I report a bug using the in game bug reporter?
I have reported many bugs in beta, ptr and on the live game to no avail.
should I only be reporting bugs once on live or should I be reporting them every time I come across them?
considering the state the game is currently in, I don’t really want to be inundating the team with the same bugs over and over, on the other hand, I want them to know that these issues are persistent.
considering that we are not allowed to post bugs on the forums and that we do not get feedback on which bugs are being worked on, whether bugs we report will be worked on or if the bugs are of little importance to the team, surely we should have some sort of report from the team at regular intervals as to the current status of reported bugs.

Jingoraitin
4 years ago
Bug reporting

It’s a hot topic for sure but you should report a bug each time you come across it. Of course, if you do it every 5 minutes that might be a bit overkill but generally speaking you should hopefully not be running into the same bug every 5 minutes.

It’s also important to put in as many details as you can while being concise. How can the developers reproduce the bug? What does it affect? and so on. Additionally, if the bug is so game breaking that you can no longer login or play your character, that’s where our support team can come in to help.

While they might not be able to fix the bug, they can at least look into the character being unplayable and work on fixing that. So if its gamebreaking, make a ticket. Otherwise, use the ingame bug report feature as often as you desire :slight_smile:
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