Hello Smallbigones,
First of all you'll notice I have edited your post to remove the player's name, as naming and shaming is not allowed on the forums. Please also review the Forum Code of Conduct.
I don't know the specifics of what happened with your guild bank, but the forums are not the place where you can resolve this. If you need help from our support team, please contact them directly.
Please keep in mind however, if they are not able to help, there's nothing we can do to overturn their decision.
As this isn't something we can help with via the forums, I'm locking this thread.
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