02/12/2018 03:07 PMPosted by HamstarAlso "helped you before" I assuming that means they gave you a free service already.
While I don't know OPs circumstances that's typically what it means. Though Game Masters can sometimes make exceptions, its usually a one time thing that they preface, and end, with not being able to help with again.
As for OP, you're more than welcome to post on the Customer Support forums for help as General Discussion really isn't the place for it. However, since it sounds like we already made this kind of exception, and the some of the purchases were two weeks ago there might not be much they can do.
https://us.battle.net/forums/en/wow/1011699/
While I understand your frustration OP, insulting other players on the forums isn't really the way to go about it. Maybe a time out is in order? Once that is up I'd suggest asking the Customer Support forums for help.