Hey folks,
Let's try to keep it on topic here. As for Simbaa, there are a bunch of reasons your ping might go up during matches - being put on an oceanic server is one but it shouldn't be very common. That said, we don't directly change your latency. That's determined by how efficient a route your connection is taking to and from our servers at any given time, and whether or not all the ISPs between your house and our servers can handle all the traffic they're getting at that moment.
There's a test we can use called a winMTR which will allow us to look over that connection path. Ideally what you want to do is wait for a game where your ping gets odd and run this test. If you export the information in the test and paste it in your next reply we can give it a look.
Other than that, have you tried anything to troubleshoot the ping spikes?
Edited by Drakuloth 02/13/2018 10:44 PM
